COOKIES POLICY
Najm Al Syed Limited
Business Registration Number: 80239637
Address: 5, 17/F, Strand 50, 50 Bonham Strand, Sheung Wan, Hong Kong
Telephone: +852 6313 5774
Email: info@zimoxa.com
1. Introduction
Najm Al Syed Limited (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our websites, platforms, and digital services. This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences.
By using our website and services, you consent to the use of cookies in accordance with this Policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website or use an online application. They help us:
- Remember your preferences and login information
- Understand how you use our services
- Improve your user experience
- Deliver relevant content and marketing
- Measure and analyse campaign performance
3. Types of Cookies We Use
3.1 Essential Cookies (Strictly Necessary)
These cookies are required for the website and services to function properly. They cannot be disabled.
Purpose: User authentication, security, session management, load balancing, and payment processing.
Duration: Session to 24 hours.
3.2 Analytics Cookies
These help us understand visitor behaviour and improve our services.
Purpose: Track page views, measure performance, identify issues, and analyse user journeys.
Platforms: Google Analytics, Mixpanel, Hotjar (and similar).
Duration: 24 hours to 2 years.
Can be disabled: Yes.
3.3 Functionality Cookies
These remember your choices to provide a personalised experience.
Purpose: Save language preferences, dashboard settings, theme choices, and notification settings.
Duration: 6 months to 1 year.
Can be disabled: Yes (personalisation features may be affected).
3.4 Marketing and Advertising Cookies
These are used to deliver relevant advertisements and measure campaign effectiveness.
Purpose: Targeted advertising, retargeting, conversion tracking, and audience segmentation.
Platforms: Google Ads, Facebook Pixel, LinkedIn Ads, and similar.
Duration: 30 days to 1 year.
Can be disabled: Yes.
3.5 Social Media Cookies
These enable social media integration and features.
Purpose: Social login, sharing buttons, and embedded social content.
Duration: Session to 2 years.
Can be disabled: Yes.
4. How We Use Cookies
We use cookies to:
- Facilitate smooth navigation and user authentication on our platforms
- Analyse website traffic and user behaviour
- Optimise our services and marketing campaigns
- Provide personalised experiences and relevant content
- Support client marketing campaigns (tracking performance, conversions, and ROI)
5. Third-Party Cookies
We work with selected third-party service providers who may set cookies on our behalf. These include:
- Analytics: Google Analytics, Mixpanel
- Advertising: Google Ads, Meta (Facebook), LinkedIn
- Payment Processing: Stripe, PayPal
- Security & CDN: Cloudflare
- Customer Support: Intercom, Zendesk
Each third party has its own privacy policy. We encourage you to review them.
6. Managing Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit our website, you can accept all cookies, reject non-essential cookies, or customise your preferences. You can change your settings at any time via the “Cookie Settings” link in the website footer.
6.2 Browser Settings
You can manage cookies through your browser settings:
- Google Chrome
- Mozilla Firefox
- Safari
- Microsoft Edge
6.3 Opt-Out Tools
- Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
- Google Ads Settings: www.google.com/settings/ads
- Facebook Ad Preferences: www.facebook.com/ads/preferences
- Industry opt-outs: NAI and DAA websites
7. Consequences of Disabling Cookies
Disabling certain cookies may affect your experience:
- Essential Cookies: You may not be able to use core features, log in, or complete transactions.
- Analytics & Functionality: Reduced ability to personalise and improve our services.
- Marketing: You will still see advertisements, but they may be less relevant.
8. Cookies and Personal Data
We process data collected through cookies in accordance with our Privacy Policy and the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. You have the right to access, correct, or request deletion of your personal data, and to withdraw consent where applicable.
9. Updates to This Policy
We may update this Cookies Policy from time to time. Changes will be effective upon posting on our website. Significant updates will be notified via email (for registered users) or a prominent website notice.
10. Contact Us
If you have any questions about this Cookies Policy or wish to exercise your data protection rights, please contact us:
Email: info@zimoxa.com
Telephone: +852 6313 5774
Najm Al Syed Limited
5, 17/F, Strand 50, 50 Bonham Strand, Sheung Wan, Hong Kong
BRN 80239637
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Hong Kong Time)
This Policy was last updated on 01-MAY-2026